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Digital transformation in water management

Best practices and innovative technologies adopted by Apulia’s water operator to preserve water resources and boost climate resilience

  • 60%

    of drinking water is supplied by reservoirs

  • 33 000km

    of water and sewage infrastructure monitored

  • 2022-ongoing

    Implementation timeline

Replicability

The Acquedotto Pugliese model is designed for its transfer and adaptation across different contexts. Its strength lies in a modular and scalable approach, allowing utilities to progressively transition from reactive to predictive water management. Operators can begin with targeted interventions such as noise loggers or smart meters and gradually scale up towards integrated systems, including digital twins and advanced network optimisation tools.

Best suited for

This approach is particularly suited to water utilities in water-stressed Mediterranean and semi-arid regions, especially where infrastructure is ageing, leakage rates are high and demand from sectors such as agriculture and tourism is increasing. It is also relevant for utilities seeking to modernise operations through digitalisation while improving efficiency and resilience. 

Stakeholders' role

The model is based on a multilevel governance and delivery structure, led by a public water utility and supported by technology providers, municipalities, national regulators and EU funding bodies. It demonstrates that public operators can successfully lead large-scale digital transformation, while leveraging external expertise and financing mechanisms. 

Built-in scalable tools

A key feature of the approach is the full modularity of technologies. Tools such as noise loggers, smart meters, district metering areas and digital twins can be deployed independently or combined depending on local needs and resources. Continuous real-time data collection enables utilities to prioritise interventions and optimise investments, ensuring that actions deliver maximum impact over time. 

Funding pathways

The model relies on a blended financing approach, combining EU cohesion funds, national recovery instruments such as the Recovery Resilience Fund (PNRR), programmes like the programme for the environment and climate action and public–private partnerships. This flexible mix allows replication at different scales, from pilot projects to full network digitalisation.